Effective Date: 10/3/25
Last Updated: 10/3/25
At Luxe Glow SG, we care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information when you use our site:
a. Personal Information
When you make a purchase or create an account, we collect personal details such as:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely via third-party payment providers)
b. Non-Personal Information
We may collect technical information such as:
- IP address
- Browser type
- Device type
- Pages visited and time spent on the site
- Cookies and usage data
2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Communicate order updates or promotions
- Provide customer support
- Improve site performance and user experience
- Prevent fraud and ensure site security
- Comply with legal obligations
We will never sell or rent your personal data.
3. Sharing Your Information
We may share your information only with trusted third parties to help operate our store, such as:
- Payment processors (e.g., Stripe)
- Shipping providers
- Website analytics services (e.g., Google Analytics)
These parties only have access to the information needed to perform their functions and are contractually obligated to keep your data secure.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Enable cart and checkout functionality
- Track usage and analyze site traffic
You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
5. Data Security
We implement industry-standard security measures to protect your data. This includes encryption (SSL), secure payment gateways, and restricted access to personal information.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt-out of marketing communications
- Request a copy of your data
To exercise these rights, please contact us at luxegloww.sg@gmail.com.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.